How do I tell whether a Ravenel agent will do the work themselves or hand me to an assistant?

Ask directly who will actually show you homes, negotiate your offer, and answer your calls day to day, since some agents in Ravenel and elsewhere hand most of that work to an assistant or a junior team member after signing you. There is nothing wrong with a team structure as long as you know it upfront and are comfortable with it. Brian tells every Ravenel client exactly who they will be working with before the relationship starts.