Who handles my Ravenel deal when my agent is on vacation or carrying too many clients?

Coverage for a Ravenel deal when an agent is unavailable should be spelled out before you sign with them, since a solo agent juggling too many clients can leave a transaction without anyone responsive at a critical moment. Brian Beatty's team structure exists specifically so a client always has someone available to handle showings, paperwork, or a deadline even when one team member is out. Ask any agent directly who backs them up before committing to work with them.